To buy online

You can now shop in Jocelyne's new ETSY boutique!  Shop now here!

Jocelyne Veilleux bijoux artisanal Saint-Vallier, Québec, Cabada, Bellechasse, jewels, argent sterling, silver

To order

Call Jocelyne at (450) 584-2690 or write her an email at jocelyne.veilleux@gmail.com to order your pieces and to leave your shipping address.

If pieces are in stock, you'll pay by email via Paypal or by phone with your credit card. The pieces will then be sent over Canada Posts and your tracking number sent to you. Minimum shipping fees 10$ or free shipping for 100$ purchase before taxes.

If pieces are not in stock, a 2 to 4 weeks delay is to be expected to make them and get back to you. You don't need to pay in advance.

Note: Canada Posts consider jewels as precious objects and do not insure them.  Therefore, shipping is at you own risks.

Gift certificates

Call Jocelyne at (450) 584-2690 or write her an email at jocelyne.veilleux@gmail.com to order your gift certificate at the amount of your choice to leave your billing/shipping address.  Payment by email via Paypal or by phone with your credit card.

Why not send the gift certificate directly to the celebrated person?  In that case, be sure to make a distinction between the billing and the shipping address.

Gift certificates are not taxable.  2$ shipping fees.

To use a gift certificate with an online order

To use a gift certificate with an online order, you must provide the informations on the back of the certificate such as the number, the date, etc.  Or simply attach a picture of it in your email!

Free giftwrap

Get free giftwrap with all order.  Just ask for it!

Returns

You have 30 days with your proof of purchase to return your item with full refund. The item must be in its original packaging. The shipping fees are at your expense.

Exchanges

No exchanges for the moment. If you changed your mind after your order, just contact Jocelyne. She will proceed to a return and a new order.

Procedure

Come at the jewelry with your proof of purchase and your item in its original packaging or contact Jocelyne at (450) 584-2690 or at jocelyne.veilleux@gmail.com.